Privacy Policy

Effective Date: Sept 2024

1. Introduction

Garuda Tech Labs ("we", "us", or "our") operates the NearShare ride-sharing app ("App") and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and share information about you when you use our Services. Your privacy is important to us, and we are committed to protecting your personal information.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you use our Services, we may collect personally identifiable information ("Personal Data"), such as:

• Name
• Email address
• Phone number
• Location data (real-time or saved locations like pickup and drop-off points)
• Profile photo (if uploaded)

2.2 Usage Data

We may collect information on how you access and use our Services ("Usage Data"). This includes:

• IP address
• Device type, operating system, and browser information
• App activity, including pages visited, ride requests, and interactions
• Crash reports and diagnostic data

2.3 Location Data

We collect precise location data from your device when you use the Services. This helps us:

• Match you with nearby drivers/riders
• Optimize routes
• Improve service functionality

3. How We Use Your Information

3.1 To Provide and Improve the Service

We use your information to:

• Match riders and drivers
• Process transactions
• Analyze and enhance app performance

3.2 Communication

We use your information to send important updates, such as ride notifications, receipts, and promotions.

3.3 Legal Compliance

We may use your Personal Data to comply with legal obligations or resolve disputes.

4. Sharing of Information

4.1 With Service Providers

We share your data with trusted service providers for payment processing, cloud storage, and customer support.

4.2 With Other Users

When booking a ride, your basic profile and location information will be shared with other users (e.g., drivers).

4.3 Legal Reasons

We may disclose your information if required by law or to protect our rights or the safety of others.

5. Data Security

We take industry-standard precautions to protect your information. However, no transmission over the internet is completely secure.

6. Data Retention

We retain your Personal Data for as long as necessary to provide our Services or comply with legal obligations.

7. Your Rights

You may access, update, or delete your Personal Data through your account settings, or by contacting us directly.

8. Cookies and Tracking Technologies

We use cookies to store information about your preferences and track your usage of the Services.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new policy here.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@garudatechlabs.com